SHIPPING / DELIVERY
For all purchases we offer FREE delivery in AUSTRALIA! We have our own logistic department that will deliver any machine you want at your location in the shortest time possible (5-10 working days). Our delivery service can be arranged at any time of the day that is convenient for you and at any addresses you like ( home, work & others). The machinery / machines will be delivered by a trailer immediately after the payment confirmation.
All machinery can be delivered in Tasmania & New Zealand for a fee between $900 and $1,500 (Contact us for shipping quote).
Preparation of the machine is very important, all items that we list for sale are cleaned and decontaminated. This way, when you receive the machine you can be sure that no dirt or contamination is present. Loading and lashing is handled by experienced professionals who understand loading points and weight distribution. You can be confident your precious machinery it`s safe during transport.
On the day of handover you will need to provide a passport/ID or driving licence, to prove you are the person we have on record as the buyer.
We will provide all of the documentation pertaining to your machinery purchase including:
– Registration Documents
– Your transaction receipts
– Warranty Certificate
– Service History
– Vehicle Insurance valid for 15 days
– Hand Over Document
*** You will need to ensure that we will receive cleared funds for payment on your machinery prior delivery***
50 hours of work or 15 Days Return Policy: When the machine is received, the Buyer benefits from our 50h / 15 Days Trial Period to verify if the machinery is exactly as described. During this period the Buyer has the option to accept or reject the item.
***All machines are free of duties, clear title, good working order, no damage or hidden problems. All our items are fully serviced before entering in our inventory***
All machines listed on our website for sale are previously inspected by our team of experienced technicians to ensure that everything works and we haven’t missed anything, and will come with 1 year extended warranty (Powertrain+ Hydraulics coverage).
If you need to use the warranty in the first 12 months after purchase, you just need to contact us and we will do the rest! We will find the closest authorise service in your area and they will handle the inspection & repairs with no extra costs!
*** All the items are fully serviced before entering in our inventory and accurately classified as “ready to work” condition***
BUYER PROTECTION PLEDGE
The Pledge means that AUSTRALIA CONSTRUCTION EQUIPMENT SUPPLIES PTY. LTD. assures that for each machinery offered for sale: the make, model, hours of work and year of first registration are correct as listed;
– the displayed images accurately show the general appearance of the machinery`s exterior and interior at the time of sale;
– there is no outstanding finance on the machinery;
– valid legal ownership of the machinery will pass to you after you pay in full;
– if you pay us the full price for a machinery, you are guaranteed to receive that machinery;
– the machinery’s ‘Ready to Work’ condition has been accurately classified, and at the time the machine was listed for sale and sold, the odometer reading was not more than the hours recorded on our website.
***If any of the above conditions are not met, we will refund the purchase price and all buyer’s fees and applicable taxes***
REFUNDS / CANCELLATIONS
You can cancel your machinery transaction by contacting our customers support team ( Click Here). You may also choose to not go ahead with the sale at the point of handover or during the inspection period ( 50 hours of work / 15 days ). In this instance we will cancel the sale and refund your money. At this point your payment can be refunded, as well as any delivery charges purchased by you.
If the machinery is not as expected, we will collect it with no extra costs for the Buyer and will refund the payment in full. If the machinery is as expected and accepted, the sale is completed. The 50 hours of work / 15 days trial period starts from the day of delivery.
*** PLEASE REMEMBER ***
– We can only accept official bank transfers for payment.
– The payment should be made in full prior delivery.
– We do not finance or part exchange.
– For all transactions we will provide a SALES CONTRACT that will contain all terms and conditions including the one listed above.
For a better understanding of how our service works, please CONTACT US